MAINTENANCE PACKAGES
While we stand behind the quality of our machines and parts, sometimes things happen. That’s why our Preventative Maintenance Packages provide a cost-effective method to proactively identify potential trouble spots and combat production downtimes. With scheduled visits, remote monitoring and assistance, inspection and repair, oil sampling, hands-on training, and more, our maintenance packages give you an essential tool for prolonging the life of your capital investment. We offer three comprehensive packaged levels of maintenance to suit your requirements and budget.
GOLD |
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Our most extensive protection for your machine and parts. |
10% Spare Parts Discount |
10% Machine Part Replacement Discount |
10% Emergency Service Discount |
10% Re-laser Alignment Discount |
15% Discount Instrument Calibration (RPM/PSI) using MTI calibrated equipment |
3 Visits/Year |
3 Days on Site |
24 Hr Response |
Oil Sampling & Report |
15% On-Site Training Discount |
MRA Remote Assistance Included |
Includes Silver and Bronze packages, plus:
*Corrective action may require laser alignment, determined at scheduled visit. |
SILVER |
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Safeguard your equipment with a superb maintenance package. |
5% Spare Parts Discount |
5% Machine Part Replacement Discount |
10% Emergency Service Discount |
5% Re-laser Alignment Discount |
10% Discount Instrument Calibration (RPM/PSI) using MTI calibrated equipment |
2 Visits/Year |
3 Days on Site |
24 Hr Response |
Oil Sampling & Report |
10% On-Site Training Discount |
50% MRA Remote Assistance Discount |
Includes Bronze package plus:
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BRONZE |
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Keep everything running smoothly with an elevated level of support. |
5% Spare Parts Discount |
5% Machine Part Replacement Discount |
10% Emergency Service Discount |
0% Re-laser Alignment Discount |
10% Discount Instrument Calibration (RPM/PSI) using MTI calibrated equipment |
1 Visit/Year |
2 Days on Site |
36 Hr Response |
Oil Sampling & Report |
10% On-Site Training Discount |
25% MRA Remote Assistance Discount |
Bronze package includes:
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REMOTE ASSISTANCE AND SERVICE PROGRAMS
The MTI Remote Assistance (MRA) package prolongs the life of your capital investment. Through MRA, we can remotely view – even while running the machine – weld, test cycle, and fault logic data files in real time. Plus, if any PLC programming changes are needed, they can be done within a real time, live environment.
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DOS & Windows Machine Upgrades
With our DOS-to-Windows® upgrade, you get the latest technology for superior machine operation, traceability, and improved machine performance. We’ll customize the upgrade to your system, giving you a state-of-the-art controls system, superior fault logging, and bring your machine up to today’s safety codes. Our upgrade ensures you’ll have the edge in improving machine and process control.
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Machine Alignment Services
Keeping your machine level and aligned helps it operate properly. To serve you, we have an experienced team of Machine Laser Alignment Service Technicians. They have the tools to handle any leveling assignment, keep your fixtures aligned, and perform a Spindle Droop check plus T.I.R. checks. Our service reduces scrap and improves your SPC numbers to increase your profitability.
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Calibration Services
Need to have your machine recalibrated so it continues manufacturing to the right specifications? Our calibration experts will perform all the necessary tests and inspections onsite, and can calibrate and certify machines ranging from one ton up to 2,000 tons. By doing so, you’ll know your machine will maintain the precision functionality you demand.
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MTI’s Remote Access (MRA)
With MRA, we give you an added safeguard against unscheduled downtime and the financial burden associated with them due to the absence of key troubleshooting personnel on-site at the time. Additionally, it saves you the valuable downtime normally encountered during an on-site visit by a Service Technician.