GLOBAL SERVICE & AFTERMARKET PARTS
Our Commitment: Delivering Peace of Mind
Peace of mind is complete confidence, knowing you have the finest machine in the world, backed by the finest support at all times. It’s knowing that obstacles to keeping your machine operating at optimal performance will be met with a quick, sure-handed response. For nearly 50 years, our Service and Support team has made it their mission to offer turnkey solutions better than anyone else.
With service centers spanning three continents, MTI offers worldwide service and support coverage. No matter where you are – we’re there to help.
MTI now offers a comprehensive Industry 4.0 service solution for monitoring and improving machine performance!
Our new MTInterface Service Level Agreement (SLA) complements factory OEE requirements and provides actionable, machine-level data along with expert recommendations to ensure your friction welder consistently delivers the required performance – and value – to your organization.
You don’t have to rely solely on your breakdown crew to keep your friction welder running in peak condition. Let our experts handle it.
You’ll get only warranted parts and the specified maintenance parts from MTI. Rest assured you’ll get the right part for the right machine.
We take care of potential machine problems before they become your problem with our preventative maintenance programs.
THE MODERN APPROACH TO SERVICE & SUPPORT
Leveraging the Industrial Internet of Things (IIOT), MTInterface centralizes machine-level data for proactive solutions.
MTI and Vuforia Chalk offer a travel-free service option. From our office, MTI Service Technicians can work collaboratively with our customers to diagnose machine issues and create a plan of action.
HoloLens is an augmented reality headset that uses sensors, cameras, and holographic technology that enables our Service Technicians to collaborate with you and diagnose your friction welder.
Learn from industry experts anytime, anywhere with MTI’s new online training guide.