MTI UK 
FWT
GLOBAL SERVICE & AFTERMARKET PARTS
Our Commitment: Delivering Peace of Mind
Peace of mind is complete confidence, knowing you have the finest machine in the world, backed by the finest support at all times. It’s knowing that obstacles to keeping your machine operating at optimal performance will be met with a quick, sure-handed response. For nearly 50 years, our Service and Support team has made it their mission to offer turnkey solutions better than anyone else.
With service centers spanning three continents, MTI offers worldwide service and support coverage. No matter where you are – we’re there to help.
INDUSTRY 4.0
MTI now offers a comprehensive Industry 4.0 service solution for monitoring and improving machine performance!
Our new MTInterface Service Level Agreement (SLA) complements factory OEE requirements and provides actionable, machine-level data along with expert recommendations to ensure your friction welder consistently delivers the required performance – and value – to your organization.
THE MODERN APPROACH TO SERVICE & SUPPORT
MTINTERFACE
Leveraging the Industrial Internet of Things (IIOT), MTInterface centralizes machine-level data for proactive solutions.
VUFORIA CHALK
MTI and Vuforia Chalk offer a travel-free service option. From our office, MTI Service Technicians can work collaboratively with our customers to diagnose machine issues and create a plan of action.
HOLOLENS
HoloLens is an augmented reality headset that uses sensors, cameras, and holographic technology that enables our Service Technicians to collaborate with you and diagnose your friction welder.
MTI DISCOVER
Learn from industry experts anytime, anywhere with MTI’s new online training guide.
MTI’s Service & Support Offerings
Machine Performance Packages
MTInterface Service Level Agreement (SLA)
MTI’s new Service Level Agreement includes a full Machine Performance & Condition Monitoring system connection, a dashboard of key performance metrics, real-time monitoring and alerts, priority service support including remote access, and monthly service action reports. DOWNLOAD BROCHURE
Preventative Maintenance Package (PMP)
MTI’s Preventive Maintenance Package includes scheduled visits, priority service support including remote access, inspection for damaged machine components, oil sampling, a system health report with recommendations as well as discounted parts and service.
MTI Remote Access Package (MRA)
MTI’s Remote Access Package includes remote machine support that covers remote service, mechanical engineering, and remote controls. DOWNLOAD BROCHUREPC & Controls Upgrade
Windows XP Upgrade
MTI’s Windows XP to Windows 10 Upgrade includes Remote Monitoring, touchscreen controls, new replacement computer, and the latest in software. DOWNLOAD BROCHURE